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Payments

Integrated Payment System for Facility Bookings

Automate booking payments with Stripe or Redsys. Money goes directly to your account. Manage refunds, deposits and passes from the admin panel. No manual intervention, no defaults.

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Charge for every booking automatically and securely

Cash payments, pending transfers and manual invoicing. If you manage sports facilities or shared spaces, you know exactly what we mean. Our integrated payment system allows users to pay when booking, with total security and without the money passing through our hands. You free yourself from manual management and maintain full control from the admin panel.

  • Stripe and Redsys payment gateways: choose the best fit for your organisation
  • Money goes directly to your account, never through Reservar Zona Común
  • Digital wallet for users: top up balance and pay faster
  • Automatic charges on booking: eliminate defaults and manual management
  • Refunds and deposits managed with one click from the admin panel
  • Prepaid passes with volume discounts to retain clients
0 Defaults
100% Automated
1 click Refunds
2 Payment gateways
Features

What can you do with our payment system?

Control all financial aspects of your bookings from a single platform: charges, refunds, deposits, passes and digital wallet.

Stripe & Virtual POS (Redsys)

Integrate Stripe or Virtual POS with Redsys as payment gateways. The client chooses the one that best suits their banking entity. PCI-certified secure payments with Visa and Mastercard.

Virtual Wallet

Users have a digital wallet within the app. They can top up their balance and pay for bookings directly from their wallet, speeding up the process and reducing transaction fees.

Client Manages the Money

Payments go directly to the client's account. The money never passes through Reservar Zona Común. Total transparency and financial control for your organisation.

Automate Payments

Payment is processed automatically at the time of booking. Save hours of manual management, eliminate defaults and reduce administrative errors. No human intervention needed.

Detailed Reports

View reports on all transactions: charges, refunds, wallet balances and deposit status. Filter by period, transaction type and user. Export data for your accounting.

One-Click Refunds

Manage refunds directly from the admin panel. Refunds are processed through the same original payment gateway automatically and immediately.

Security Deposits

Set up security deposits for specific facilities or activities. The deposit is automatically retained upon booking and released according to the policy you define.

Deposit Return Reminders

The system sends automatic reminders to the administrator when a deposit needs to be returned. Avoid oversights, improve the end-user experience and reduce complaints.

Prepaid Passes & Vouchers

Create vouchers with volume discounts. Users buy session packs and redeem them when booking. Ideal for client retention and securing recurring revenue.

Success story

Real case: Municipal Sports Centre

Discover how our payment system transformed the financial management of a sports centre.

Laura — Municipal Sports Centre

Laura manages a municipal sports centre with over 2,000 registered users. It includes a swimming pool, 3 padel courts, a gym and a multipurpose hall. She needed to eliminate cash payments and automate financial management.

2,000+ Users
5 Facilities
€0 Defaults
+10h Saved/week

Problems

  • Cash payments with frequent defaults and queues at reception
  • Manual deposit management at the pool: oversights and complaints
  • No real control over who had paid and who had not
  • Hours per week spent balancing the till and generating invoices

Solutions

  • Automatic payments with Redsys upon booking confirmation
  • Deposits retained and returned automatically with reminders
  • Seasonal passes for registered residents with discounts
  • Exportable transaction reports for municipal accounting

Did you know we make it really easy?

Contact us and we'll help you with no obligation

FAQ

Frequently asked questions about payments

Which payment gateways does the platform support?
The platform supports Stripe and Virtual POS with Redsys. The client chooses the gateway that best suits their banking entity. Both are PCI-certified and process Visa and Mastercard card payments securely.
Does booking money pass through Reservar Zona Común?
No. The money goes directly to the client's bank account. Reservar Zona Común does not retain, manage or intermediate with funds at any time. The payment gateway is configured with the client's own credentials, guaranteeing total financial transparency.
How does the virtual wallet or digital purse work?
Users can top up a balance in their digital wallet within the app. When booking, they can choose to pay with available balance instead of entering card details each time. This speeds up the payment process and reduces transaction fees.
Can different prices be set based on user type?
Yes. The manager can define different rates by space type, time slot, day of the week and user profile (member, non-member, registered resident, visitor). Pricing rules are applied automatically without manual intervention.
How are refunds handled when a user cancels?
The system automatically applies the cancellation policy configured by the manager: full refund, partial refund or no refund depending on the notice period. The refund is processed through the same original payment gateway with a single click from the admin panel.
What are security deposits and how do they work?
Security deposits are amounts automatically retained when making a booking. The administrator configures the amount and return policy per facility. The system sends automatic reminders when a deposit needs to be returned, avoiding oversights and complaints.
How do prepaid passes or vouchers work?
The manager creates session packs (passes) with volume discounts. Users purchase the pass and consume sessions when booking. The system tracks the remaining balance and notifies when the pass is about to run out. Ideal for monthly or seasonal passes.
What transaction reports does the panel offer?
The admin panel shows detailed reports on charges, refunds, deposits, wallet balances and passes. Data can be filtered by period, transaction type and user. Reports can be exported for accounting or auditing purposes.
Can a municipality contract the payment system without a tender process?
Yes. The annual price of Reservar Zona Común is below the minor contract threshold (€15,000 excluding VAT) of the Spanish Public Contracts Act, which allows any municipality to formalise the contract directly without a tender process.

Do you know what the best part is?

It's a configurable and customisable App as you can see by accessing the FREE DEMO. But that's not all, you can also contact us to request customisations and bespoke developments tailored to your needs.

Discover ReservarZonaComun

Hundreds of Clients and Thousands of Users already enjoy Reservar Zona Comun

Puertohuerto
Comapes
Ayuntamiento de Cabra del Santo Cristo
Ayuntamiento de Fuente Álamo
Ayuntamiento de El Burgo
Ayuntamiento de Castellanos de Moriscos
Huesca Garden
Club Real Murcia Boxeo
Ayuntamiento de Cañaveruelas
Club Piscina Neptuno
Ayuntamiento de Braojos de la Sierra
Stihl
Ayuntamiento de Madrigalejo
Quality Valdemorillo
Ayuntamiento de Medranda

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